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      Eufy camera offline fix reddit. After minutes the cam goes offline.



      • Eufy camera offline fix reddit If the camera still goes Replaced all Nest cams with Wyze cams last year. 9. ” You will first need to set up your cam on WiFi, as well as any time you wish to change any settings. No linking to product sales, affiliate links, self-promotional links, or selling equipment. I have basically spent more money trying to get this camera to work, then what I saved by buying it on prime day. Restart the home base. If you notice your camera keeps going offline, do not wait for a technician to come and help you. Dec 19, 2024 · If your eufy security camera is going offline, here are some potential reasons and solutions: Network Issues: Try relocating the camera and HomeBase to an area with a better WiFi signal. Link it to HomeKit. This security breach has me rethinking it all now and I just bought an outdoor reolink camera to see how well it stacks up. Around 10% of the times it goes offline RTSP doesn't work and the camera is completely offline until I cycle power. Eufy is not compatible with HomeKit, despite what the one model of camera that has the HomeKit icon claims… Homebridge does allow me minor functionality with my eufy devices after spending hours and hours configuring them, but probably not worth it overall. Cutting the power and turning it back on always brings it back online. I have a eufy indoor 2k camera that was pretty unreliable in HomeKit. So for me, it's more about owning the mistake and implementing a fix promptly. If I need access outside my home, I do VPN into my home network. I’m having the same problem as the OP did last year with my new eufy floodlight cam 2 pro. That's some great information on using Eufy cams with HA. It’s completely dead. Then, a few days later…same thing again. Camera cannot be used in offline mode- requires internet connection to work. I did end up replacing the rest of my eufy cameras as I went with a POE system. Help please, have had a homebase 2 and two cameras for just over a month and initially all was well but now the go offline all the time. Increase the sensitivity of motion detection. Nothing. Camera #1 is only about 30’ from the base station, further away but the more reliable of the 2. I've tried to UNLINK Eufy then relinked. The camera was charged to 100% on Friday, but randomly went offline yesterday (Saturday) and is now completely unresponsive. This Reddit is aimed at the education and support for the community. Sorry to bring up an old thread but I recently purchased a Eufy solar panel for a 2C camera and I’m having a somewhat similar issue… the camera is charging fine, no issues there. Homebase has a solid blue light, so no problem there. 7. If the WiFi goes down or there is an internet issue they dont reliably reconnect and stay offline until power cycle. I have sent the invoice showing the photo of the doorbell and home base. STEPS MENTIONED ABOVE Steps to get them removed from eufy but to keep on HomeKit (Note: this breaks HKSV recording) Add the camera to the Eufy app. Is there anything I can do to prevent this? I have the home base literally 15 feet away from my backyard cam and it went offline until I rebooted the home base. if the LED indicator light doesn't light up, turn the camera on in the app (Device Tab > "" icon > Camera Settings > Camera On) press and hold the SYNC button for 4 seconds to turn on the camera manually. Then I plugged in just the Eero router. The camera goes offline in HomeKit for few minutes 3-4 times a day. In the events tab, it says "Your device is offline, please check your network". A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. asus. If your eufy Security camera is offline, don’t worry. Check if the working temperature is within -4°f (-20°C) to 122°F (50 A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. After swithing off the RTSP-stream in de App and directly switchin On the RTSP-stream in the App the Cams come online (for a few minutes) and went offline again. If I reset it with the circuit breaker, it works fine for a few days, but then goes offline again until I cycle the power again. Google replaced it once after following all of their debugging suggestions but it did not fix the problem. Eufy certainly doesn't seem to care about end users complaining but if you get probably their biggest source of revenue to open an investigation you've got something. What good is a security camera that isn’t monitoring 24/7? Very disappointed that I’m going to have to return this and find another brand that is reliable. Hey guys, the wifi signal on the camera is full bars, I have rebooted the homebase. Next, I unplugged the camera and unplugged the main Eero router. Check if the camera has a weak signal from HomeBase. I also have challenge trying to get any of the eufy camera stream to my lenovo smart clock 2. Apr 15, 2020 · If the camera goes offline, check the following: Press and release the SYNC button to check if the camera is switched off. At somepoint overnight it appears all cameras are offline. RTSP is about all you can do, but you may lose some resolution as the version of RTSP that Eufy supports is only good for 1080p. Turned WiFi off on my phone to use cellular data Logged on to my Eufy account on my Chromebook, but still can't view live video Over the next couple of days I noticed the problem continue to the point where the camera was overwriting events recorded just hours earlier and I could not view events recorded even 12 hours prior. I refuse to buy anymore Eufy gear or services after finding the huge flaw that they refuse to fix. For the others, I’ve tried to reconnect through the app, tried removing and reinstalling cameras, even removed the batteries and unplugged the base station then restarted (as suggested by someone else having trouble in the SS website forum) and I still can’t get these cameras to work. I don’t share the distaste for Eufy products, but I do understand where it’s coming from. Was going offline the same way and the glass cover in front of lens started coming off, letting water and humidity in, making camera useless in humid weather. Rebooting router, turning off & on power - nothing immediately works, but sometimes the camera decides on its own to work again, for a short time. The past few months my eufy doorbell has gone offline randomly. Just here to add that 2 days ago one of my Nest Cams went offline a bunch within a hour or so. I no longer have daily “Camera offline messages”. Plugged in the Ethernet cable and the front doorbell kept going offline. Disabled Eufy cellular access while at home. I had the same issue but already got a mesh network. Strangely the back doorbell is further away from the Homebase. Watching the events only let you see the actual event or events that the camera detects, but if you want to watch the whole day's worth of video (or any previous whole day's worth of video), you can. From my Router Admin cell phone app I ‘pause’ and ‘unpause’ Eufy and that seems to do the trick. This is very disappointing for a security camera system. How on earth do these cameras all get put offline?! We should demand answers. No what I described is a doorbell with a camera built in that connects to my network but doesn’t need internet connectivity. We discussed some of the most prominent causes of the camera offline issue. My Eufy cams are still showing as "Device Offline" in the overall Google Home camera list where as the Nest cams are good. Everything has the latest firmware updates. All my cameras went down this evening. My iPhone has a full connection just under the camera but the camera always got offline / online. Is anyone else having similar problems to this? One camera at time time went offline since Friday until I turned off authentication. Once all installed it updates and then shows in text format that the update has fixed the “offline issue” and we have had zero issues since. Remove cameras from Eufy app. Jan 2, 2023 · Here are five common reasons for a camera offline: WiFi or router issues; Power issues; Memory card issues; Software issues; Camera failure; Fix the eufy Security camera offline issue. Went as far as deleting Google Home and I just got a „Eufy Pan&Tilt 2K“ Camera, and added it to the app. Eufy records all the time and doesn't respect off A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. it’s offline now as a matter of fact. Only 1 outdoor camera is still connected to Wi-Fi and has no issues. I am consistently getting HomeKit notifications that my Aqara and Eufy camera are offline. Oct 30, 2020 · Last week I bought five Indoor Cam 2Ks to replace my Wyze system. Just tap onto the "playback" tab in your eufy app. Please rest assured that we always stand behind our products, sorry for the hassle, please note that for wired dual-cam doorbell, the wifi connection is not supported to be changed in the app directly, I am afraid that you need to remove the doorbell from the app and use the new wifi connection to add it again. Just an update, I moved the camera thinking that it could possibly be the downspout causing interference, so I unmounted the camera and placed it on a flat surface and had zero issues for 7 days. It was either toss it all and buy a new one or figure out how to replace the battery. The only way I can get them back online is to plug them in - they then power up. Despite Eufy claiming to be a Local Only system, the app will absolutely not work without the camera having an internet connection. With the camera off, hold down both volume buttons and the power button. Eufy is even more of a joke than first expected. Try power cycling the camera and your network devices to fix the offline issue. The product page for the 2C says the following, amongst other things, which is clearly not true. So, I decided to purchase the Eufy Homebase 3, which is compatible with my Solocams, suspecting that it might help. But surprisingly they are online in Eufy’s app. On my phone, cleared cache in Eufy app settings and confirmed background data usage and unrestricted data usage is enabled. Does anyone had similar problem? Any suggestion on how to fix it? This article will provide some tips on how to resolve the issue when it occurs. Check if the power is on . Although, this method works it’s still very annoying to have to go to the switch and change the Ethernet port the camera is plugged into. I’ve had a Eufy doorbell camera for less than a year now, and recently it’s started periodically going offline and requiring a manual reset. I suspect that since the record key is tied to the camera, that the cloud would have the same problem. This will allow an “only HomeKit” solution. Then I went around and unplugged everything that could be a HomeKit hub. We decided at the time that we would not buy an indoor camera for privacy reasons. Can someone advise how to fix this error? I did log a ticket with Eufy support, so I will see what they can do as well. Eufy app reports that the cameras and Homebase are all offline however Apple HomeKit can still see the cameras so I’m assuming that Eufy are messing with their authentication and cloud side stuff. What else is weird is most of the time when it goes offline, the RTSP stream continues to work fine. On the top right of the camera there’s a gear icon, hit that. Every eufy Security product is engineered to ensure your security data is kept . Well, I tried everything to resolve it—turning the camera off and on, removing the Alexa skill, authorizing the camera on the Eufy portal—basically, everything suggested in other threads here. Then connect the homebase to a super long ethernet cable, and then connecting the cam to the homebase by moving the homebase to the camera. Verify camera in Home app. Now, they just give users different excuses or total bullshit when they ask about it. The camera works for a bit, then goes offline. However, both the camera and the doorbell still can livestream video. Here’s the response from Eufy support: “We appreciate your support in Eufy. My other 2 cameras are fine. Also you can only pop out 1 camera's video stream window at a time and you can only stream 1 camera video per tab. Replaced all Wyze cams with Eufy this year. Since then, I've had nothing but trouble, as well as disconnecting from the wifi and randomly going offline, I had one of my cameras announcing false motion detections even though they are set to human only detection. My experience: I was on 2. Why Is My SoloCam Offline? 1. No HomeKit alerts. To fix the problem, I deleted the camera from both the Eufy and Home apps. if you go to events you can see them listed for said camera on lte cannot view them says creating secure connection connect right back to local wifi and works instant, other camera 2-3 months old 2k pro indoor cam also does not have this issue , same firmware level . I don't think it's a wifi issue with these other things. Removed all devices again and deleted Eufy mobile app and started all over. Yeah, they need to fix how the sync happens, it isn’t fun to have to unmount a camera after just putting it up to get it to sync Reply reply More replies More replies More replies alexherskovic A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Then disconnects again. I'm waiting to see how Eufy responds to this security issue. Do all of the Eufy battery cameras do this or is it only the S220? My front doorbell kept going offline but my back doorbell was fine. This post was all about the Eufy offline issue. However, if you power Eufy battery cams 24/7, you will destroy the batteries pretty quickly. I disconnected it and reset it again and it randomly started working one day and has worked since. Aesthetics. Refresh the EufySecurity app and check if your camera is back Comes back after manually disconnecting power and reconnecting it, but then it goes offline again. At first they worked on it, but I don't think they have the will or the expertise to fix it. Unplug the camera. When the power came back on, the internet didn't come on as quickly as the power. Of the five, I have at least one or two going offline every day and they will not come back online unless I power cycle them. I have 3 the EufyCam E series camera with the standard home base. I have tried tweaking the router to no avail, tried changing channels on the 2. I have a doorbell, 2 and 2c that have never gone offline, Anyone have any ideas how to fix this or how to get a notification when the camera goes offline? A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Oct 30, 2020 · I found a thread on Reddit where an Asus XT8 user oulined a workaround that Eufy support provided (by phone, sounds like): "Solved this with customer service today finally: Needed to turn on Smart Connect in the admin at router. The only way to control the camera to not record anything, even though it's on off or snooze and should not (!) record anything, is to use a separate wifi power switch and turn Eufy off from it that way, or to unplug Eufy from power or to blackout the units camera with a plastic bag temporarily. However, even in the event of internet outage, the camera should remain in sync with Homebase 3 for the most part. Eufy: Looks good quality. At the very bottom of the next screen there’s an option labeled “About device”, where you’ll find the firmware version and a button to manually check for an update. If a second camera works fine at the same distance in approximately the same position, then it's probably something to do with the offline camera. I noticed it would go from 100% charged to 20% in just an hour. Eufy support is telling me the only way to get them back is to remove them from my account and re-add. I’m having a problem with my new eufy floodlight cam 2 pro. After minutes the cam goes offline. I upgraded to 2. It seems to happen when there is a snow storm or the temperature is very cold. removed eufy app installed last version, still no go. It previously was able to stream the doorbell like the nest did but now every camera stream is telling me this device does not support streaming. Try reaching out to Eufy, and if they can't help, the camera might be the issue, and they can send you a new one. Not really. I am beyond furious and seeking refunds for all of my Eufy hardware. I figured I’ll keep it as long as it works and hope another brand has a dual camera by then. Posted by u/rjnom - 1 vote and 1 comment Aug 5, 2023 · If you have a Eufy camera that relies on a normal wall plug connection, then simply follow the steps below: Unplug the Eufy camera from its wall plug. The only fix that I know of is to unplug the camera from the current Ethernet port on the switch and plug it into a different port and that makes the camera come online again. Moving the camera wifi point to about a foot away didn't work. I read somewhere that reformatting the Eufy Homebase might fix this. 7 without incident. It is now approx 4 months since this OP. Slow to load video feed on mobile. But the reboot stopped the offline problem. We have two eufy cams, a floodlight cam, and a wired doorbell. All of the Eufy battery cams are designed so that the cams draw directly from the batteries. I changed my “Anker IP Camera” setting to Restricted. If you need to fix yours, it's a cheap repair. One constantly goes offline. This is obviously not ideal, because it could go offline when I'm out of town or not home. 1. (Post will be removed) Keep it civil. If the device in your house is offline, please check your WiFi signal or router. In the meantime I've had to create firewall rules on my ap's to prevent unwanted access to them. No Apple TV, just two homepod minis. 0. We are very happy we made that choice. Got one camera set up 150 ft away from home base, up a tree, and the recording quality is great. Trouble shooting doesn't do anything as the issues soon returns again. Today it dropped off-line twice. Edit: If your mesh router offers a "roaming block list" to keep devices from being shuffled among mesh nodes, add the Eufy cameras to that list. Sorry about this situation and let us know if there is anything else we can do for you. I can fix it by re-syncing it, but this is happening more and more. I want a doorbell camera that rings my mechanical bell, and can connect to my security camera NVR. If the issue only happens on the wired doorbell, please try the following tips: 1. 4GHz band so this might help you out. I hope eufy is able to fix this soon as it was a feature I value and choose this system over the others. On the main screen of the Eufy app you should see your camera. In my router settings I could see that the camera only got around 5mbps. The camera physically won't track any motion by watching/listening to the camera gimble, the light will not come on at all either. Spent the last two days chasing ALL cameras showing offline for Live View in HomeKit yet I could see recordings from even seconds before I attempted to view the camera. Wish Eufy would address this reliability issue. Eufy will not fix the Sync issue. (only after deleting cameras) Plug cameras back in. These changes ensure the camera and Homebase continue to work as designed but block any external users from connecting to the video feeds. So I have the eufy 2k doorbell with homebase 2 and it worked fine for a couple of months and now it is going offline every 3-4 weeks without any notification whatsoever. Any suggestions? 2 indoor cameras, 2 outdoor. I'm hoping as well for another update to fix this. Just installed the homebase2 and the battery doorbell (wired in). (Delete them) Delete Eufy app. Let the Eufy camera sit idle for about a minute in its powered-on state. Since, last Friday, I no longer get any events logged in the app. I upgraded the transformer to one recommended by Eufy, but it hasn't solved the problem. From Eufy. Power Issues: Replace the battery or check the solar panel settings. Eufy Cameras Cycling On/offline . Very impressed with Eufy Nest: Sluggish and extensive cloud reliance. The “Anker IP Camera” was set to “Auto” in the Home app. Ensure your WiFi is set to 2. Yes, one of the reasons I chose Eufy for the wireless solar cameras is because the same base unit also supports alarm sensors and I was able to find a camera bundle on sale and then just add on the alarm bits and monitor it all with a single device/app. When I leave my house it says the homebase is “offline” and won’t let me view a live stream or any alerts until I get back home. 10. The computer or camera would keep using the same IP with no drop in communication while asking for a lease update after half the lease period, and the router would hand the same one back. We currently replaced our “older” home bases and battery cameras with the newest S380 home bases and S300 cameras and it’s fixed the issue. One camera was defective and Eufy replaced my defective camera in three business days after I mailed back the old one. The only temporary fix is to reboot my router. Even during heavy rains. I have no clue why that caused the chime to go offline. Absolutely does not sound dumb. All the cameras say offline in the Eufy app. Don't ask me how I know. They could add a firmware update which required you to confirm through your eufy account that a camera should be removed after reset button is pressed. If I open the app the camera will be offline, when I refresh the page, the camera comes back online. My cameras keep randomly dropping offline. System has been pretty bulletproof for several years now My HomeBase 2 went offline but I can still access the live stream of all my cameras in HomeKit. Today I mounted the camera right above where I had it resting and the camera goes offline after an hour. Previously when I had wifi off at the house, it would still follow movement and turn the light on. 6. If you look hard enough, I'm sure you'll find flaws in every similar type of camera system out there. (Delete them) We purchased Eufy cameras after a violent break-in in our area a few years ago. If camera has issues with Wifi, then even Eufy app should be showing them as offline. No local SD recording. Even though I get notifications regarding „person detected“, and can watch the video, both via WiFi or via cellular, and I see, that it’s connected to my router, the App says „camera is offline“ and I can’t set up anything, control it, watch live view or whatsoever. No linking to product sales, affiliate links, self promotional links, or selling equipment. Very inconsistent. I also have a non-HKSV Eufy floodlight camera which is connected in via HomeBridge. Unless I knew someone I trust to test this, I wouldn't take anyone's word that the cloud would fix the issue. Rebooted it then got the washed out video. It seems to me that the camera does not hop to my other wifi accesspoint. The cameras are different makes (2x Logitech, 3x Eufy, 1x Aqara). When I went to WiFi the doorbell stopped going offline. That rules out issues with internet or router. 4ghz band and nothing has worked. No motion detection. Besides re-syncing it daily, I am not sure what to do. Remove and add the camera again Remove the camera that is showing offline in the eufy Security app first, and then set up the camera again as a new device: Setting Up S330/S300 Add the camera to the Eufy app. A couple days ago I reset everything, re added the home base and one camera, put the camera in place maybe 5m from the home base, it worked for a day and now the camera is offline again. The cam has always been on the limit of the network range, but I never had it lose… I have an Eufy pan and tilt camera, and a wired video doorbell 2C. The doorbell then looks dead the button doesnt work when its offline. tried that but no change. I have 4 Eufy Cam 2’s and have them all tied to HomeKit. Plug the Eufy camera back into its wall plug. Double clicking the specific Eufy cams, I get the same "Live video unavailable" as stated here. So if you want active streaming of multiple cameras you have to open a different tab, but then after a few minutes with multiple tabs it logs you out and says " Your account has been logged-in on another device. Has anyone encountered this? Camera have been working flawlessly for months and this issue has just started. 3 or 4 times an hour they go on/offline back and forth for a few minutes and then stay online for another hour or so. So, the Apple TVs, the Homepods, and the minis. I have to take it off the wall, hold the reset button, and reconnect it to the app. I rebooted the homebase and my router and tried resynching all cameras but no luck. It says my microSD card is full but I don’t care if it overwrites. I ended up installing scrypted and adding the eufy camera there. Amcrest and Foscam both appear to meet those needs, EXCEPT for the initial setup step according to their instructions. Happens regularly in the past 24 hrs it’s been installed. Then test again. For the situation of using a VLC player to test this connection and see the feed of the camera, this has been removed and it will not support anymore due to safety reasons. Eufy support had no solution other than buying a new camera. And even weirder, the camera sits just two feet from the router so distance is not the problem. When your SoloCam is offline, the camera’s live view screen on the eufySecurity app will display a warning sign showing the camera’s status is currently offline. Notification delays Wyze: Much better and simpler than Nest but no much improvements in notification delays. Simply start performing the troubleshooting steps to fix the offline issue on your Eufy home security camera. to Eufy's Support has provided nothing beneficial to help resolve. My Eufy Video Doorbell 2K (Wired) keep going offline. Essentially it’s stuck in a loop trying to reconnect - draining your batteries in the process. Block all outbound Internet access from your camera/Homebase IP Address or MAC All cameras go offline, then come back online 10-20 seconds later. I've restarted the homebase but the problem comes back. started couple months ago and find the offline/online msgs get bad then stop for couple days. If they can't fix this in 7 months, they need some new developers. My new pan/tilt camera (not even two months old) has died. My eufy camera has been going offline by itself and I've been getting very tired of it. I don't like that Eufy keeps promising to fix things and then not only don't fix, but don't communicate what is keeping them from fixing the problem. Kind of annoying. I have had no issues with their Baby Camera or other indoor camera, which is what makes the doorbell so frustrating. Google is at a loss. Also curious what the fix is. I fixed it, by installing the cam where it needs to go without connecting it to wifi. I kept having one or two go offline during the night a few times each week and it required me to reset the breakers they were on to get each one to come back on line. The Indoor Cam 2k are all now offline in the app, yet I see them connected to the wifi network. If you are network savvy, a quick fix is to do the following. Block all outbound Internet access from your camera/Homebase IP Address or MAC Hi guys! Spent the last 3 hours going crazy over this. I was surprised to find it has an easily replaceable 21700 battery. Update After further back and forth with Eufy they say my invoice is for a replacement door bell camera and I need to have a separate invoice for the HB2 I ordered the S220 which is the doorbell kit doorbell and home base. And like you said, extended network disruption could potentially cause the issue. It's not just that camera either, It happens with all of them. "Press and release the SYNC button on the camera to check if the camera has been switched off. Please check the network and see if its stable; Remove the eufyCam which is offline on the EufySecurity app and then add it again to HomeBase. Somehow; and I don’t know how; but many many cameras worldwide are going down. 3. Setup was fairly easy but now I have an issue with cameras randomly going offline for no apparent reason. That’s a legal issue. I lost power (and internet) at a remote site - it's common there. Please confirm the device is within Wi-Fi/Bluetooth range. Turning to the community for help as "reset the camera" is not a fix. Most likely this is the result of your device losing connection to the Bluetooth/internet. Anything else that doesn't roam, such a desktop PC or streaming stick might also benefit from this. I have similar issue with my Eufy 2K pan and Tilt Wifi camera. Here are the steps: My device>Camera Name>Camera Settings>Motion detection>Set motion detection sensitivity . I installed a Floodlight Cam 2 Pro about 4 months ago and today the app started showing the cam being offline. I read other fixes about removing and reinstalling the battery, but found this instead. If that fixes it, then the Homebase 3 is probably needing a nap and this should be reported to Eufy with log sharing to analyze for a firmware fix. Also, the same flaw with slightly different symptoms is showing up in the sensors and keypads. If the camera’s LED indicator light does not light up, please configure the camera settings in the app or press and hold the SYNC button on the camera for two seconds to boot up the camera. Instead they bring out a new line of cameras and homebase to sell and do nothing to fix it. ) In the app, turn off/on the problem camera, to see if that helps. Once in a blue moon and when it occurs it seems to reconnect itself…if not I just pause/unpause. Aug 31, 2021 · Installed Eufycam 2 pro + Eufycam video doorbell just over a week ago and all has been fine. I saw that you could turn the camera off I the eufy app but it stays on in HomeKit. Let the Eufy camera sit idle for about a minute in its powered-off state. Last week, I hooked up a Eufy Solar Panel to my Eufy Cam 2 Pro. This happens also when I use the stream in VLC media player. At the end of the day that is the biggest issue with the other brands. Most of them cripple the features of the cameras in some way if you don't subscribe, and almost all of them simply don't have a local storage option that is Following issue with my eufy floodlight camera, was working fine for couple month but now the floodlight is constantly on and camera is offline, cant connect to the cam through the app. The model of my camera is the solo cam e40. The primary causes include power loss or a Wi-Fi connection drop. A few days later the wired Eufy 2K Floodlight Camera over my garage started having the same problems. In an unrelated event, I even turned on all motion detection, increased the sensitivity, and increased the motion zone to cover the whole driveway, so if anything there should have been MORE events today Gonna start this with, my goodness eufys support is terrible. So, at this point it's all 100% offline. Apr 15, 2020 · Press and release the SYNC button to check if the camera is switched off. It functions again for 3-4 days, maybe a week, and then goes offline again. . View community ranking In the Top 1% of largest communities on Reddit. It is frustrating that the entire line up of Eufy cams seem to have this issue. Just got the new XB8 gateway from Xfinity and my outdoor cameras suddenly quit working. I’ve tried re-syncing, removing/readding the device, manually charging it for two hours…nothing. Nothing happens when i keep pressing the top button, status LED doesn't blick flash or makes any signs. They're all on the same 2. I did notice that even though the Eufy app reports the camera offline, I can still see it connected to the router. Occasionally, These will show as being "Offline". I’ve tried powering off and on the HomeBase with no luck. It’s been much more reliable and quick to load with that setup, and all the HomeKit secure video features work perfectly. If so, situate the camera closer to the HomeBase to get a better signal. If I push the button on them, nothing happens. I've seen people have the same issue but never good answer. Dec 13, 2024 · Welcome to the Fixed Formulas YouTube channel! In this tutorial video, I will show you How To Fix Eufy Camera That's Offline🛒 BUY FROM HERE: https://amzn. I picked the eufy camera because it had good reviews and I had read that it worked with HomeKit, but apparently whatever I read was mistaken. com Remove the eufyCam that is offline on the Eufy App and then add it again to HomeBase by navigating to Main Page > Security > Add Device > Scan QR code. If the device can’t re-establish a handshake with the homebase (due to said interference) it’ll appear offline. I built a little canopy to protect the camera. Is there something I could be doing wrong here to cause the unreliable performance? My house isn’t big, camera #2 is only about 15’ from the base station. All of Eufy cameras operates on the 2. If the above instructions cannot solve your issue, please contact eufy customer support for further assistance. It will take a minute or two for the base and camera to reconnect. No viewing of live stream, nonPTZ control, or settings changes, no recorded clip viewing, nothing! The one thing you can access when the camera has no internet connection, is the RTSP stream. It is not one camera in particular, all of them seem to be affected. 2. While offline, you won't be able to connect to the camera via the Wyze app to view the live video, nor will the camera save any alert videos to the cloud - so motion and sound detection features will also not work. Video was available in both the Home app and in the Eufy Security app. Maybe the camera is just wonky. We have prepared a guide for you to check and try to fix the offline issue. Please press and release the SYNC button to check if the camera has been switched off. The past two weeks, I have had to re-sync it every other day. This morning woke up to the offline notification of one of my other cams. 4GHz WiFi, which is direct from my broadband router. 4GHz to stabilize the connection. Try to move the camera closer to the home base or home base closer to the camera if possible. Blue flashing light. Back then I was pissed when I couldn't access my cameras for several days because their servers were offline/couldn't handle the load. Eufy have issues today. Our Eufy Camera would only show 1 bar of battery after multiple hours of charging, then flash red after 10 minutes of being unplugged. " Options to fix the problem is ; " Fully charge the camera Eufy offers a wide range of camera options that can fit whatever your needs are and they are relatively affordable. Putting the camera on a battery backup didn't work. First, make sure that you have a micro SD card in your camera and format it using the eufy app. My Eufy indoor cam was connected to HomeKit and I have an eero. Not sure what to do. If the camera is showing offline in the app, it is highly recommended to try placing the camera within two feet of the HomeBase to verify if it’s a range issue. All but one camera was purchased through Amazon, and I can return them through the end of January, 2023 . Try to remove that camera from the app and re add it (this will perform a factory reset). Then it reconnected on its own and updated to the washed out quality. " and again you Noticing the same thing with my eufy solo cams…. All my Eufy E40 solocams have been largely trouble-free until there was a firmware update on the 30/01/24. If the LED does not light up, set the camera to ON in the camera settings or press and hold the camera for 2 seconds to boot up. Should I remove the device and resync it to the Mar 26, 2023 · Why Is My Eufy Security Camera Offline? Eufy security cameras typically fall offline when they lose communication with the cloud servers. The only instance where that might not be the case is with a router that doesn't keep a list of current IPs in it's tables. Once that happens, the cameras are toast. This is only a week old. I returned mine and got the money back because it was shit. It's currently offline while my other three Eufy cams (two 2K Pan & Tilt, one 2K indoor) are just fine. I then placed a new access point (avm Fritz 1200ax) on the other side of the wall on which the camera is mounted. If not confirmed the camera stays linked and active. Summertime I do not face any issues, but i noticed when winter comes around that is when I face some issue of the camera going offline. I didn't see anything in the app that would allow me to reset the camera, so I pushed and held the button on the back of the camera for about 10 seconds. I'm hoping someone here has suggestions. I have the S220 solocam and it sporadically goes “offline” and back “online” for no apparent reason. However, after a day or two I’ve noticed the camera will go hours without recording anything, despite being pointed at a very busy street and set to record all I have three Eufy outdoor WiFi floodlight cameras that were installed on my home about 6 weeks ago. They provided the paid return label. Not sure what sale to do but maybe factory reset? Yep, I have several indoor and a couple outdoor eufy cameras I bought a year ago. Random cameras at random I don't know about the cloud option. uvdgs rczun mgf qpwr znffrchf vecmoz skaa uiyv mpbv iojw