LivePerson Adds New Team of Data Science Experts to Enhance its Leadership in Intelligent Digital Engagement
New York City on 24 April 2014
LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced the acquisition of NexGraph, LLC and the appointment of Key Compton as SVP, Data Products. The acquisition of the NexGraph team furthers the infrastructure-level investments that have been made in recent years to enhance the data and intelligence platform that forms the core of LiveEngage.
“Key Compton and his team bring a unique and dedicated focus on the value of our data. Their entrepreneurial background and deep experience with large scale data systems will be a major asset as we continue to strengthen the LiveEngage platform,” said Robert LoCascio, CEO and Founder of LivePerson. “With the added strength of Key’s team, we will continue to enhance our real-time analytics capabilities and innovate as a leader in intelligence powered engagement.”
The NexGraph team provides LivePerson with an increased bench of talent focused on data products and services. The team has been working together for more than five years and during that period they built and sold the data science start-up XGraph to AddThis. The team includes two Stanford PhDs that were previously part of Yahoo’s Strategic Solutions Data group where they pioneered unique approaches to personalization.
“Joining LivePerson is a unique opportunity to leverage the company’s robust infrastructure and impressive data set,” said Key Compton. “I share LivePerson’s unique vision to impact the ecommerce landscape through real-time engagement, and I believe that data is a big part of that story.”
Mr. Compton joins LivePerson with twenty years of ad tech, ecommerce, and data industry experience. Previously, he was President of Data and Distribution for AddThis, Inc. where he led data strategy, sales and product development. Prior to that, he was the Co-Founder and CEO of XGraph, Inc., a data science firm providing advanced behavioral and social ad-targeting systems, that was acquired by AddThis in 2011. Mr. Compton was also Founder and former CEO of Solbright, Inc., the leading advertising business systems firm that was acquired by Operative Inc, in 2010. He also co-founded Mimeo.com, Inc. a print and document technology and services firm and SoundSpectrum, Inc. a music visualization software and services firm.
With the addition of the NexGraph team, LivePerson will further its mission to enable customers to gain deeper consumer insights and seamlessly offer sophisticated, data-driven engagement programs to delight their end-customers and drive greater business success.
About LivePerson
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This “intelligent engagement” is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. More than 8,500 companies rely on LivePerson’s platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC and Orbitz
